Frequently Asked Questions
We know handing over your property to a management company is a big decision. Here are answers to the most common questions homeowners and investors ask us.
Q. Do I need to live in Knoxville to use your service?
No. We manage everything locally on your behalf — from guest check-ins to cleaning and maintenance. Whether you’re across town or across the country, your property is in good hands.
Q. How do you handle guest issues or emergencies?
I respond promptly with calm and professionalism, ensuring the guest feels heard and supported.
If needed, I escalate the matter quickly to the right resources to resolve the issue efficiently.
Q. What types of properties do you manage?
I manage residential, commercial, and short-term rental properties.
Each is overseen with customized care to meet the unique needs of owners and guests.
Q. How do you set rental prices?
I set rental prices by analyzing market trends, property location, and current demand.
I also consider the property’s features and value to ensure competitive yet profitable pricing.
Q. Can you help even if I want to stay involved in hosting?
Yes, I can provide flexible support while you remain involved in hosting.
I handle the tasks you prefer to delegate so you can focus on the parts you enjoy.
Q. How do you ensure my property stays clean and well-maintained?
I coordinate regular professional cleanings and routine inspections to maintain high standards.
Any maintenance issues are addressed promptly with trusted service providers.
Q. What makes you different from other property managers in Knoxville?
I provide personalized, hands-on service tailored to each property and owner’s goals.
With a focus on communication and guest experience, I go beyond standard management to maximize returns.
Q. How do I get started?
Getting started is simple — just reach out for a quick consultation.
We’ll discuss your property goals and create a tailored management plan for you.